Terms of Service

Last Updated: June 2026

Welcome to Soofino. These Terms of Service ("Terms") govern your use of Soofino's website, products, and services. By accessing or using Soofino, you agree to be bound by these Terms.

1. About Soofino

Soofino provides personalized and customized gifting products, including but not limited to photo diaries, planners, notebooks, photo books, custom gifts, and related products.

2. Acceptance of Terms

By using our website, placing an order, or accessing any of our services, you confirm that:

• You are at least 18 years old or using the website under the supervision of a parent or legal guardian.

• You agree to comply with these Terms and all applicable laws.

3. Customer Content

When submitting photos, text, names, artwork, or other content for personalization:

• You confirm that you own the content or have permission to use it.

• You grant Soofino the right to process, modify, print, and reproduce the content solely for fulfilling your order.

• You are responsible for ensuring that uploaded content does not violate any intellectual property, privacy, or other legal rights.

We reserve the right to reject any content that is unlawful, offensive, defamatory, obscene, or infringes upon third-party rights.

4. Orders and Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Request additional information before processing an order.

An order confirmation email does not constitute final acceptance of the order.

5. Pricing and Payments

• All prices are displayed in Indian Rupees (INR) unless otherwise stated.

• Prices are subject to change without prior notice.

• Payment must be completed before production begins.

• We use secure third-party payment gateways for payment processing.

6. Personalized Products

Because our products are custom-made:

• Customers are responsible for reviewing all uploaded photos, names, dates, spellings, and customization details before placing an order.

• Soofino is not responsible for errors submitted by customers during the ordering process.

7. Shipping and Delivery

We strive to dispatch orders within the estimated timelines displayed on the website.

However, delivery dates are estimates and may be affected by:

• Courier delays

• Weather conditions

• Public holidays

• Operational disruptions

Soofino shall not be liable for delays beyond its reasonable control.

8. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

9. Intellectual Property

All website content including:

• Logos

• Graphics

• Product designs

• Text

• Images

• Website layout

are owned by Soofino or its licensors and are protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without written permission.

10. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.

• Upload malicious code, viruses, or harmful content.

• Attempt unauthorized access to our systems.

• Infringe intellectual property rights.

• Use automated tools to scrape or collect website data without permission.

11. Limitation of Liability

To the maximum extent permitted by law:

Soofino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website

• Product purchases

• Delivery delays

• Technical interruptions

Our total liability shall not exceed the amount paid for the relevant order.

12. Indemnification

You agree to indemnify and hold Soofino harmless from any claims, damages, liabilities, losses, or expenses arising from:

• Your violation of these Terms.

• Your submitted content.

• Your misuse of the website or services.

13. Privacy

Your use of the website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and process your information.

14. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Assam, India.

16. Contact Information

For questions regarding these Terms, please contact:

Soofino
Email: soofino.com@gmail.com
Website: Soofino.com

By using Soofino and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.